Rural Business Support (RBS) would like to highlight the extraordinary achievements of our team members at the 2024 South Australian Financial Counsellors Association (SAFCA) Awards, held at Adelaide Oval on 13 November.
These awards honour the exceptional contributions of financial counsellors and capability workers across South Australia and the Northern Territory, and we are immensely proud of our award winners and nominees.
Lloyd Wright – Winner of the Standing Ovation Award
Lloyd Wright has been recognised with the prestigious Standing Ovation Award, a testament to his outstanding advocacy, community engagement, and unwavering commitment to the financial counselling sector.
As a financial counsellor in the Riverland, Lloyd’s dedication to supporting diverse communities, including minority groups and flood-affected farmers, has been nothing short of remarkable. His work with the Punjabi (Sikh) community demonstrates his cultural sensitivity and willingness to adapt communication methods to meet the needs of his clients.
During the recent red wine grape industry crisis, Lloyd drew upon his extensive wine industry expertise to provide critical support to growers. His innovative approach included establishing regular meeting days at accessible locations, ensuring that RBS’s services were approachable and effective.
Lloyd also serves as a SAFCA professional supervisor, sharing his wealth of knowledge through group discussions and case study presentations. His ability to inspire, empower, and lead by example has made him a pillar of excellence within RBS and the wider financial counselling sector.
Libby Baldock – Winner of the Fields of Change Award
Libby Baldock has been awarded the Fields of Change Award for her outstanding contribution to regional, rural, and remote communities in South Australia.
As a financial counsellor based on the Eyre Peninsula, Libby has shown exceptional creativity and determination in overcoming the unique challenges faced by her clients. From poor connectivity to vast distances, she has tackled these barriers head-on, providing vital support through innovative remote counselling techniques.
Libby’s work goes beyond immediate financial issues, addressing holistic needs such as access to pensions, grants, and improved budgeting and IT skills. One of her standout successes involved helping a struggling livestock producer regain financial stability, enabling him to sell his farm, reduce debt, and continue living on the land he cherishes.
Her strategic, empathetic, and client-centred approach has made a lasting difference in the lives of individuals and communities, embodying the very best of RBS’s mission to empower rural clients.
Afton Kennedy – Nominated for the Above and Beyond Award
We are incredibly proud of Afton Kennedy, whose nomination for the Above and Beyond Award highlights her dedication and exceptional skills as a financial capability worker.
Afton’s ability to build rapport with rural clients has been instrumental in achieving positive outcomes, including appeals against application rejections and improved computer literacy for remote support. Her innovative work in operational system development has strengthened collaboration between program support officers and financial counsellors, ensuring seamless support for clients.
Through her commitment and thorough approach, Afton has demonstrated the transformative impact of financial capability work on rural communities, making her a true asset to RBS.
Julianne Fiebig – Nominated for the Inspiring Supervisor Award
Julianne Fiebig’s nomination for the Inspiring Supervisor Award reflects her exceptional leadership and unwavering support for financial counsellors under her supervision.
With eight years of experience at RBS, Julianne has fostered a culture of trust and professional growth. Her innovative training methods, such as an ethics training game, and her ability to handle complex ethical dilemmas with compassion, set her apart as a leader in the sector.
Julianne’s impact extends beyond supervision, as she actively contributes to RBS’s management and regional leadership teams, while also mentoring others and managing her own client load. Her commitment to excellence and professional development inspires everyone she works with.
We are incredibly proud of Lloyd, Libby, Afton, and Julianne. Their achievements and nominations reflect their professionalism, creativity, and compassion, as well as the dedication they bring to empowering rural communities facing financial challenges.