What we do >> Rural Financial Counselling Service
Supporting irrigators to manage water allocations with courage and confidence.

Our Rural Financial Counselling Service (RFCS) supported Riverland and Murrayland irrigators through the millennium drought and our team is well equipped to sit down with you to plan a proactive response to this year’s water allocations.
While all irrigators share common concerns, how you choose to respond will depend on your unique circumstances.
There are options available to help you manage through this difficult period. We can help you to make informed and confident decisions about the way forward for your business.
Experienced support
RBS has rural financial counsellors covering the Riverland and Murraylands who understand firsthand the impact of high water prices on local irrigators and primary producers.
Lloyd Wright, Hayley May and Dean Fielke are based at the RBS Berri office in Kay Avenue and other members of our team, including Lynton Keen and Julianne Feibig at the RBS Murray Bridge office on Mannum Road, are supporting them to manage the extra inquiries.
Options to think about
Talking with a rural financial counsellor can help you take a big picture look at your situation, including options around leasing water.
We can help you work through what it would cost to lease water and consider how that stacks up in terms of cash flow and viability.
If affordability is a concern there are proactive options to consider:
Are there areas of your business that aren’t profitable? Maybe this is the time to redevelop. If you’ve been thinking about planting new varieties, now may be a good time to do it!
On the other hand there will be people who decide this is the perfect time to exit the industry by selling off their water and investing the capital in other areas, or to provide income.
The question on many irrigators’ minds will be how much water they will need to buy to keep plantings alive to survive another season. The option of ‘mothballing’ was experimented with wine grapes in the Millennium Drought with mixed results. Some growers reduced the watering down to 3/ML per hectare, and put the plant into drought mode. With every option growers should seek advice.
“Others are worse off than us…”
We hear this so often. Everyone has access to an appointment with RFCS to discuss your eligibility for rural financial counselling – please don’t self assess.
RFCS also has information on government and industry programs that may be available to you such as Farm Household Allowance (FHA) and low interest loans available through the Rural Investment Corporation (RIC).
The job of a rural financial counsellor is to help you understand your financial position, then work with you to develop and implement plans to improve this.
Government assistance
Sometimes rural families need an extra hand during tough times. If you’ve decided to apply for FHA, you will need to set up a MyGov account if you don’t have one already. You can do this at: https://my.gov.au.
Setting up this account now will make it easier to lodge your FHA application online when you’re ready.
FHA provides eligible primary producers and their partners with fortnightly income support for up to four years. You can find out more and claim FHA online at www.humanservices.gov.au/farmhouseholdallowance. Our rural financial counsellors can help you to complete your application.
PIRSA’s South Australian Guide for Drought Assistance is another useful resource which includes information about health and wellbeing support, as well as help with finances and farming.
Getting ready for your appointment
There are some things you can do now to help get ready your first meeting with one of our Rural Financial Counsellors (and save yourself some time later).
These include:
• Compiling your historic water use information and production tonnages per patch
• Setting up a MyGov account if you don’t have one already
• Gathering together your most recent financial statements and tax returns
• Downloading and completing our Client Service Agreement (if you haven’t seen a rural financial counsellor before). To access a copy tap here or type this into your browser: bit.ly/RFCS_CSA
Contact us
Please call 1800 836 211 to arrange an appointment.
Contact Details
Rural Business Support Head Office
555 The Parade
Magill SA 5072
Freecall 1800 836 211
Email Us enquiries@ruralbusinesssupport.org.au
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